The default Excel conversion from CSV containing non english characters doesn’t often work.
This is what we suggest.
- Download and install Libre Office from here http://www.libreoffice.org/
- Open Libre Office and click ‘Spreadsheet’
- Click Open and select your CSV file
- On the following screen make sure the following options are ticked
- Seperated by > Comma
- Character Set > Unicode (UTF-8)
-
Language > Language you require e.g. chinese
See the screen shot below
That should work for you.