What is the participant ‘time out’ period?

If a participant spends more than one hour on a single page they will be ‘timed out’.

The time out feature ensures maximum security for your data. It’s essentially the same as logging in to your online bank – when you are ‘inactive’ for a while it automatically logs you out.

It is highly recommended if you are running large surveys that you do not have all your questions on one page. Break things up into sections, or have 4/5 questions per page for each section if you only have one section.

If a participant is timed out any data on that page will be lost.

Category Tags: Data Collection