Surveys – iSurvey News and Help https://www.isurvey.soton.ac.uk/help iSurvey News and Help Fri, 12 Jun 2020 06:05:33 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.8 Enabling participants to save their responses and resume later https://www.isurvey.soton.ac.uk/help/enabling-participants-to-save-their-responses-and-resume-later/ Tue, 19 Dec 2017 09:50:31 +0000 https://www.isurvey.soton.ac.uk/help/?p=595 Continue reading ]]> Ideally, surveys should be sufficiently brief to complete in one go, preferably in less than 30 minutes. That said, iSurvey does provide a Save and Quit function that enables participants to save their responses and then return to the survey later to complete some more. This feature is enabled by default, but can be turned off in Settings – Survey Options.

The Save and Quit button appears in the top right corner of each section screen, just below the University logo. Note that you don’t see it in either Preview mode.

Save and Quit button

When the user clicks it they sees an instruction like this:

You can continue this questionnaire at any time by visiting: https://isurvey.soton.ac.uk/login.php Login: 2596583is24090 Password: BG935D6A You can send this information in an email if you wish. Please enter your email below

And by following these instructions they will be able to resume the survey from where they quit. However, if they just close their browser then when they next access the survey link they will start from the beginning again. Their previous session will be just another incomplete data set. So you may need to add instructions about ‘Save and Quit’ in the welcome page.

]]>
Problems duplicating surveys / questions https://www.isurvey.soton.ac.uk/help/problems-duplicating-surveys-questions/ Tue, 20 Sep 2011 09:23:16 +0000 https://www.isurvey.soton.ac.uk/help/?p=406 Continue reading ]]> We have recently upgraded the data validation process when entering question, section and survey information into the database. This adds increased security to the iSurvey application for everyone.

A side-effect of this is that if question information (or any information entered using a formatted text box) is ‘dodgy’ the system will refuse to duplicate the question, section or survey.

The FIRST thing to try is to simply to ‘edit’ the question that is not copying properly. When you are on the edit page, simply click the ‘Update’ question’ button. This may fix the problem. If so do this for any other questions that are causing problems.

99% of all other problems have been caused by copying and pasting from Microsoft word WITHOUT using the ‘Paste from word‘ option. If you have recently tried to copy a question, or copy a survey and have had missing questions, or the survey has refused to copy at all, this will be the reason.

How to cure this problem
1. Locate the question with the invalid markup code (usually its the one question that hasn’t copied), and click ‘edit’.
2. Copy and paste the entire question text
3. Delete the contents of the text box entirely
4. Click the ‘Paste from word icon’  or the ‘Paste as plain text icon’  

If you require any help locating the ‘dodgy’ text in your surveys then please contact alexfurr@soton.ac.uk

 

 

]]>
Can I skip the survey consent form? https://www.isurvey.soton.ac.uk/help/can-i-skip-the-survey-consent-form/ Fri, 12 Aug 2011 09:23:09 +0000 https://www.isurvey.soton.ac.uk/help/?p=397 Continue reading ]]> Yes, if you wish for participants to go directly to your survey you can choose to ‘skip’ the consent form.

To do this go to Survey Settings >> Welcome Statement >> Do not show consent form

See screen shot below

If you wish to have a welcome statement but no tick box, the easiest thing to do is to have a first section with one question of the ‘stimulus only’ type.

]]>
How many surveys/sections/questions can I create? https://www.isurvey.soton.ac.uk/help/how-many-surveyssectionsquestions-can-i-create/ Tue, 24 May 2011 15:10:56 +0000 https://www.isurvey.soton.ac.uk/help/?p=348 You can create any new surveys you need.

There is also no limit to the number of sections or questions in iSurvey.

]]>
Who can use iSurvey to create a questionnaire? https://www.isurvey.soton.ac.uk/help/who-can-use-isurvey-to-create-a-questionnaire/ Mon, 09 May 2011 14:09:04 +0000 https://www.isurvey.soton.ac.uk/help/?p=309 Continue reading ]]> Currently iSurvey is available to anyone at the University of Southampton. This includes all staff and students – anyone with a University login.

Use your standard University login to gain access.

We are currently trialling alumni / external access to iSurvey, so if you are a postgraduate or staff and will be leaving the institution shortly, you may still be able to access your data. Please contact serviceline@soton.ac.uk if you need more information

]]>
How to change your survey appearance / logo https://www.isurvey.soton.ac.uk/help/survey-appearance-logo/ Tue, 03 May 2011 11:26:48 +0000 https://www.isurvey.soton.ac.uk/help/?p=206 Continue reading ]]> Options to customise the appearance of your survey are found  under the ‘Survey Options’ tab on the Settings page. You can customise the look and feel of your survey in the following ways:

1. Upload a custom logo
You can replace the standard iSurvey logo for a custom logo of your choice.

2. Choose a colour scheme
There are currently 4 themes to choose from and these are shown below.

iSurvey Theme (Default)

UoS Blue Theme

UoS green Theme


Sandstone Theme

]]>
Survey Settings and options https://www.isurvey.soton.ac.uk/help/survey-settings-and-options/ Tue, 03 May 2011 11:17:00 +0000 https://www.isurvey.soton.ac.uk/help/?p=203 Continue reading ]]> There are a number of settings and options associated with each survey. These include:

Date Restrictions
Each survey can  be made available between two dates. You can also have an open ended finish date i.e. the start date is set, but no finish date

Survey Password
By default ANYONE can take your survey if they know the URL. However, you can password protect your survey, thereby ensuring  only participants with the correct password can take the survey.

Email Admins once a survey is complete
This notifies anyone enrolled as an administrator for that survey each time a new participant completes the survey.

Allow participants to view / print their responses after completion
What it says on the tin. They can only view their complete questionnaire responses AFTER they have completed the entire survey.

Other customised options
Each survey can also have a custom welcome statement with image, and custom completion options.

 

]]>